In a typical week around 3 million temporary and contract employees work in the American workforce. Businesses are relying on temp labor to run a successful operation. When businesses rely on temp workers near them, especially in warehouse temp staffing or event staffing, worker quality directly impacts output and customer satisfaction.
So how do you actually measure performance for temporary labor near you? The best way to measure workers performance is a combination of clear criteria, consistent tracking and smart staffing platforms like Bacon.
Why Measuring Temp Worker Performance Is Critical
Measuring temp worker performance is critical because it ensures accountability and consistency across shifts. This helps businesses identify top talent that is worth inviting back.
When businesses have a bench of workers that reduces time and money lost on no-shows or poor performers. This supports the ability for businesses to scale workforce for variable demand.
In all industries, including warehousing, events, catering and general labor staffing, worker performance is crucial. If you are using a labor agency near you the process measuring employee performance might be more manual. With on demand staffing apps the process is built into the platform.
Step-by-Step: How to Measure Worker Performance
Step 1: Define Key Performance Indicators
Key performance indicators or KPIs are areas that are important indicators chosen by the business to measure success. For warehouses this includes speed, accuracy, safety compliance, and attendance and might be project based or based on seasonal demand. For events and catering businesses these could be punctuality, professionalism, ability to follow instructions, and guest interaction.
Step 2: Set Up a Simple Rating System
Setting up a simple rating system using the 1-5 scale across the core categories makes it easier for supervisors to report on worker performance. Try to have supervisors or managers report at the end of each shift.
Step 3: Track Attendance & Reliability
No matter the industry no-shows, late arrivals and early leave times are detrimental to success. Be sure to track the attendance and reliability of workers. Temporary workers who do not have good reliability should not be invited back.
Step 4: Collect Qualitative Feedback
Allow space for comments on performance. Sometimes a 1-5 scale doesn’t give supervisors the ability to give full comments. This way supervisors can comment on what went well and what to improve. This can provide valuable insights into what actually happened on the shift.
Step 5: Review and Use the Data
Collecting data is important but if the data isn’t reviewed then it can’t be used. Reviewing and analyzing the data is a crucial part of tracking worker performance
Look for patterns in high performing workers. These are the workers to re-invite back to future shifts. The consistently low performing workers can be phased out and not invited back.
How Bacon Makes It Easy to Track Temp Worker Performance
Bacon provides an integrated rating system built into the platform. With Bacon managers can review workers performance and a 1-5 scale and leave a qualitative review of each worker.
Bacon also does the analysis of the data for worker performance. Performance history is saved for each worker and is turned into the Bacon Score. The Bacon Score is a quick way to get a sneak peak at how reliable a temp worker is. Unlike traditional temp agencies near me, Bacon puts control and visibility in the hands of businesses.
Bacon has features like Favorites List and Invite Back that make finding temp staff for my business faster and more reliable. While giving workers ratings there is an option to add the worker to a favorites list. The business can then directly invite that worker to future shifts.
Tips for Consistently Tracking Temp Worker Performance
The best tip for consistently tracking temp worker performance is to use an online staffing platform. Staffing apps have rating systems built in and will collect and analyze the data for you.
If you are doing your own temp worker tracking, assign one person per shift to complete the ratings. Create a weekly or monthly summary to analyze trends and consider rehiring or full-time hiring top performers.
Staffing apps are the best of the types of staffing services to find temp employees. With built in rating and the Bacon Score, Bacon gives businesses the transparency they need to accurately strategize their staffing for success.
