Introduction
A picker packer is a warehouse position that is responsible for selecting or picking items from inventory and packing them for shipping. Some picker packers use tech like WMS to aid in the task.
When a warehouse finds pickers and packers that are efficient and accurate the entire warehouse system benefits. Accurate picking and packing improves customer satisfaction and efficient picking and packing improves turnaround time.
Because pickers and packers have such an impact training matters. Training workers helps them work faster, make fewer mistakes, and give everyone less stress.
Pickers and packers can be full time employees but often are temp labor. Temporary warehouse workers and those using warehouse job apps like Bacon can pick up shifts quickly but still need good habits to thrive. The manager's role is to provide clear consistent training that builds reliable teams.
Learn the Basics of the Warehouse Layout
For Managers:
Starting from the beginning managers can make an impact on new hire picking and packing workers. Walk new hires or warehouse temp staffing through the warehouse layout processes, and expectations.
Being clear sets up workers for success. Providing a simple handbook or cheat sheet can help workers know the picking/packing guidelines.
To go a step above, pair new workers with experienced and top performing staff for shadow training.
For Workers:
Take the time to learn your station and the flow of goods. Ask questions early to avoid costly mistakes and confusion.
Understand where common SKUs are located and learn the flow from picking to packing to shipping. Focus on accuracy first and then focus on getting faster.
Master Picking Accuracy Before Speed
Ever heard the saying “slow down to go fast?” Well that applies to picking and packing as well. Focus on accuracy first and speed will come.
For Managers:
Set training KPIs around error rates, not just speed. Use a double-check system for the first few shifts. Encourage quality assurance over rushing.
For Workers:
Always verify SKU quantity, and label. A slower accurate worker is more valuable than a fast inaccurate one. Trust the process and you will get faster as you keep working.
Double check product codes and quantities to avoid mistakes. Scan items carefully if using scanners.
Standardize Packing Techniques
For Managers:
How you train is just as important as how you find warehouse staff. Train workers on consistent packing methods such as:
- Weight distribution
- Protective materials
- Labeling
- Packing best practices
For Workers:
Learn the “why” behind the packing method. Broken shipments cost time and money. Standardized packaging helps speed the process and ensure safety.
Learn how to use dunnage (bubble wrap, packing paper, airbags) effectively. Distribute weight to avoid returns or damages. Packing smart means fewer complaints and better shifts in the future.
Good Ergonomic Habits
For Managers:
After you find warehouse workers train them to use proper lifting techniques, like using the legs not the back to lift boxes. Provide and demonstrate PPE such as gloves, belts, hard hats, etc.
For Workers:
Be sure to focus on safety. Lift with your legs not your back and keep repetitive movements efficient and safe. When needed be sure to use PPE.
When using carts or pallet jacks be sure to use them correctly for your and others safety. If something feels unsafe, speak up.
Communicate with Supervisors and Co-Workers
For Managers:
Good communication starts at the top. Managers encourage warehouse staff to report shortages, errors or unclear tasks immediately. Holding quick shift huddles to review goals and updates can help everyone be on the same page.
If you have workers from temp agencies near you, communication is even more important. Keep expectations clear and up front to help temp labor know what they are supposed to be doing.
For Workers:
Good workers use good communication. If you are unsure don’t guess, ask. Stay updated on daily priorities or shift changes.
Teamwork improves speed and reduces bottlenecks. Keep communication clear with teammates on shared orders.
Communicating makes temporary warehouse workers stand out and get asked back to staff warehouse shifts in the future.
Conclusion
Being a great picker packer means combining accuracy, speed, communication, and safety.
For workers to take pride in being dependable, it leads to better shifts, better pay, and more opportunities.
For managers to find warehouse staff, use a warehouse job app like Bacon to get connected with warehouse temp staffing opportunities near you.
