Client Success Manager

September 15, 2023
Full Time
Las Vegas, Nevada – Hybrid remote (approximately 70% of time remote-based work and 30% of time doing in-person client visits)
$60,000-$63,000/year

Job Description

We are seeking a proactive, self-directed, and highly organized individual comfortable working in a fast-paced environment to oversee the smooth operation of the corporate office and to provide direct support to senior-level executives. Bacon is a dynamic, innovative tech start-up company on a mission to make temp work professional and respectable and utilizes a gig-work app to facilitate more efficient and flexible matching of local employer needs with temp worker availability and qualifications.

Key Responsibilities

  • Own overall relationship with assigned clients
  • Share best practices and educate clients
  • Build and maintain lasting customer relationships as a trusted advisor
  • Ensure retention and satisfaction of all assigned clients
  • Aid clients in achieving their goals
  • Collaborate with cross-functional teams to address customer needs and drive customer success
  • Analyze customer data and feedback to identify areas for improvement and develop strategies to enhance the client experience

Required Qualifications

  • Minimum 1 year customer service experience
  • Professional, outgoing, and possess the ability and confidence to communicate clearly
  • Strong written and verbal communication skills 
  • Strong organizational skills
  • Problem-solving ability
  • Project management experience
  • Detail-oriented and analytical
  • Demonstrated ability to increase customer satisfaction
  • Display that Hustle-and-Shine attitude!

Preferred Qualifications:

  • Bachelor’s degree or equivalent experience

benefits

  • Medical, Dental, Vision Insurance
  • Paid time off 
  • Paid holidays

What is Bacon?

We are a start-up company on the move and growing fast. We make temp work professional and respectable by holding employers and workers accountable. Our app allows them to choose one another based on performance. Employers can post as little as one shift and employees can work when it works for them. This flexibility attracts quality workers who would otherwise be unavailable, including college students, stay-at-home moms, retirees, and veterans. These workers appreciate the opportunity to earn extra money, try new things and build camaraderie with fellow Bacon workers.

Our culture is crucial in all that we do. We expect all team members and platform workers to “Hustle and Shine.” Be ready to work hard and grow in ways you haven’t experienced before. We value honesty and openness and are always respectful in our communication and interactions as a team. We wear many hats–some within our area of responsibility and some to support the team. We seek those who show up to get the job done and leave a legendary, positive impression in all that they do.

Bacon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

App Info:
Bacon on the App Store: http://bit.ly/baconwork

Bacon on the Play Store: http://bit.ly/baconplaystore

Website: https://www.baconwork.com

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HUSTLE AND SHINE.

It's the Bacon way!